It's pretty bad. This wasn't towed thru AAA, it was Nationwides insurance option of free roadside assistance, like 20 bucks extra per year or something.
Even though its Sunday night, I called Nationwide and explained the situation. They took it very seriously and I spoke to several people. A good sign is the person told me that they are NOT processing this as a regular claim, i.e. - if someone rearended me, but its getting kicked up to some other investigative department and I will hear back from someone within 2 business days. They will be sending someone out to look at the car.
I also told the person that they just need to find the tow truck with the yellow/gold paint on either the bed and/or the arm that pulls the car up (forgot the name of that thing) because that's gotta be it. Now I'm sure the tow companies have multiple trucks with the same colors or different, but surely they'd have a record of which particular one was dispatched to a particular location and who was operating it.
This sucks. Already almost July and haven't driven it at all since early May.