Thread: Ok need rock auto help

Matt from Carbotech posted some time ago that you can use a DSMs brake pads on the AD22VF calipers. It would save you the hassle of ordering for NX2000 brake pads and getting the 1600 pads. I'll have to dig up the post to see which DSM it was. I believe it was one of the Talons

EDIT: Quick search yielded this post from Coheed. I'm running the Axxis brake pads I ordered for the 1G Talon

They never gave me a damn return authorization for that damn tranny mount, and the guys fighting me about it right now. I told him its a difference between a return, and you guys making the wrong fucking part and not even test fitting the shit from whoever produced it. Its a manufacturer problem, not mine, and they need to pay for return shipping and take the part, or ill go open a civil suite against them over only 40 bucks to waste their time. Id gladly pay the 95 bucks to file a civil suit against them in small claims court just to waste their time because its a bit ridiculous on a part that so many have had issues with.


As for the pads, i sent him that part number you posted, so waiting for a response from them.

^ If they dont exchange for the right pads, then thats what im doing lol, sounds alot easier if they work.

After this morning i will not ever order anything from rock auto again. Hes saying its my fault for not reading the catalog, they will take the return but i have to pay for shipping? I already paid 10 bucks toship to me, now im paying 10 bucks to ship back? Thats 20 bucks, thats what i paid for the pads, ACTUALLY, ill be out 2 bucks shipping it back to them after i get my return....o.0 This is horse shit when their catalog cant list shit right. They also wont take that mount back saying sorry its been to long. ITS FAULTY MERCHANDISE. Rock auto id rather pay a few more bucks and be sure i get what i ordered and not have to keep paying shipping because your item info isnt correct. Fuckers.

Rock auto is really pissing me the fuck off. And i just caught him in being wrong. Heres the email he just sent me. This is on the tranny mount. And hes trying to be a lil smart ass. So i hope he likes my response.

Thank you for your reply. I checked with our catalog and Beck/Arnely's catalog and the transmission mount you ordered 104-1588 is for vehicles with automatic transmission only. Here is our part description:

ECK/ARNLEY Part # 1041588 More Info
Left; AT

$34.79

The AT stands for automatic transmission. Also, I see the part should have 3 bolt holes. Based on this information, the part that you received does not appear to be defective. You just need a different transmission mount for your vehicle. We have already agreed to accept a return for this item and you do have the necessary return instructions. However, we will not be able to cover the return shipping costs on this order.

I do understand your frustration for order 6266119, but our catalog description is correct according to the Raybestos, the manufacturer of these pads. When a part description states something like AT or US built it means the parts will only work for vehicles with automatic transmission or built in the United States. If you ever have any questions about a part description, we are open every day of the week so you can call or email us. We list all the information necessary to assist you in ordering the correct parts.

For both of these orders, you simply ordered the wrong part for your vehicle. We are happy to accept returns for both of these orders, but RockAuto does not cover shipping costs for parts that were ordered incorrectly. We do not have any restocking fees, so you will receive the full cost of the parts back.

Please let us know if you have any other questions.



And heres what i responded. IF that part number is showing up for a auto one, then why when i search for a manual mount i find this, which is what i ordered, and says its for a manual not automatic, ohhhh heres a print screen buddy.

Waiting to see what he replys to that. Their catalog has a bunch of shit wrong with it. And i called nissan, they said theirs 2 part numbers for japanese and usa built nx2000's, but he went and pulled them off his shelf, their exactley the same. THE FUCKIGN SAME!!! Rock auto has just proved how incompetent they are being and how full of holes their online catalog is, sigh. This is pissing me off, this is 70 bucks worth of merchandise thats wrong and their catalog says something different.

why dont you get the brake padas from Greg? its easier and he is always right .. just got a set of Axxis a few months back and they are great

Because i onlyy have 20 bucks lol. I dont have moeny to spend 30-60 bucks on brake pads.

if you only have 20 then take one of your old brake pads down to the local autozone and match it up.

stop going to cost less for ANY parts.....that place is a joke.....schucks will MATCH they're price anyway....they got a new building and they're part quality went to shit

I dont have old pads, im upgrading my stock se-r calipers up to the nx2000 calipers. Normally id just take the pad with me to do that, but with my bad back i cant carry my son and a heavy caliper and stand forever in line. This has just sucked, its completly killed me with rock auto. Heres their last email where they admit the tranny mount is listed wrong. But he says in the item description it tells you its a auto one....But their is no fucking description other than a picture. And in checkout it still tells you its a manual mount.

Thank you for your reply. I do realize that we have this listed incorrect under both the automatic transmission and the manual transmission categories for your 1997 Nissan 200SX. However, the part description clearly specifies the part will only fit the automatic. I do apologize if this caused any confusion when you placed your order. We are open 7 days a week so that if you do run into any issues or something looks confusing you can contact us right away. Because we did have this miscategorized under the manual transmission, but the part description clarifies it is only for the automatic, we would ordinarily split shipping costs it is an error on our side as well as your side.

However, this order is nearly 6 months outside of 30 days. Originally, we agreed to send a prepaid label for this since you were only a month outside the 30 day policy. Since we are now 4 months past the date you originally contacted us, we no longer able to provide a shipping label.

I apologize for the confusion with this order. I have made every possible exception that I can for you. I will accept the return even though it is outside the 30 day return policy. I also will not charge any restocking fees on this order as we would normally do for any returns accepted over our 30 day return policy.

In the future, if you have any questions regarding our catalog, please do not hesitate to contact us. We are here to help!
- Show quoted text -


Yah im going to call you when your catalog, checkout, and everything says its the right part. Trying to make it sound like i cant freaking read when it says manual tranny mound like 5 fucking times on their site and checkout. If it really is a auto mount (which i doubt) Then no wonder so many people have gotten the wrong mount. Its the only manual one they list on their entire site for the sentra/200sx. I hate how their not willing to admit hey its our bad, we listed it wrong well pay for your shipping to take this back. They told me they will make an exception and take it back even though im past 30 days, but you know what thats not fucking good enough, not when unless they change shit and fix it, a few other sr20 guys are going to get fucked by them as well for 20 bucks in shipping.



All i can say is this, the guys atitude with me, the way they wont admit fault even though its so fucking listed wrong, i will never do business with them again. Ever. Im so tired of all these parts companies that have gone down hill, seriously, schucks( oh oh oh wait its now oreileys fail parts) costless, rock auto. They arnt even checking shit anymore or changing it when people figure it out. Sigh.