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Thread: Marsh Tuning and Morfius Performance

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Posts: 101-110 of 329
2015-09-25 17:03:42
#101
@Shawn_B , has Mark or Justin attempted any form of communication or recourse to rectify this situation??

Mark was pretty animated and willing to claim he needs to release his side of the story on the book of faces, but I have yet to see a response to any of the accusations apart from liking a few posts on the first page (which tells me he is WELL aware of the situation!).
Last edited by Boostlee on 2015-09-25 at 17-05-36.
2015-09-25 17:06:06
#102
Originally Posted by blusteelsr20
Shawn and Jaimie have figured out what to do from this point forward. If Shawn trusts Jaimie to fix whatever issues that still need to be addressed and Jaimie is taking the time to fly down to do it that to me says enough. Never met you Jaimie but you could definitely wrench on my ride anytime. Class act to step up to the plate to satisfy a class act customer like Shawn. As this thread progresses on I'm finding out who the real people are who want a positive outcome to this and the ones who feel the need to criticize the only person who has gone all in to make things right. Jaimie, hope you're still around after the smoke clears.


I will always be around, just behind the scenes.

I appreciate you digging deeper and seeing through the BS.

A few people in this thread are the reason why I keep away from the boards.
2015-09-25 18:15:00
#103
Originally Posted by Boostlee
@Shawn_B , has Mark or Justin attempted any form of communication or recourse to rectify this situation??

Mark was pretty animated and willing to claim he needs to release his side of the story on the book of faces, but I have yet to see a response to any of the accusations apart from liking a few posts on the first page (which tells me he is WELL aware of the situation!).

Allow me to clarify even further than your inquiry.

Up until Sept 6, and the Angry Email, I communicated 100% with Mark.

Really only speaking to Jamie at the Convention. And in hindsight, while I fooled the masses ("you were happy at the Convention.." dumbass comments) I was probably not very pleasant nor receptive to whatever Jamie was saying at that time.

After receiving those return emails from Justin and Mark on September 6th, I ceased any and all communication with Mark (or Justin) except to tidy up some minor details (shipping and airplane flight). Terse, short, minimal as possible communications.

For either of them to speak to me, the client, in such a manner is beyond reproach. I had not gone public yet. (But I sure did have their full fucking attention now, didn't I?) And they both pen and send those equally idiotic, vile and reprehensible replies? Mealy mouthed excuses, insults and daring the client to go public?!? At any professional contracting company in the world, they would both be fired. On the spot. I was well beyond furious.

September 6th, Jamie called me directly on my phone. Apologized. Was floored. Aghast. Sympathetic.

From September 6th forward, I have only communicated with Jamie. And I have been absolutely transparent and honest with him as well. He and I were (and are) working on fixes to issues while Mark and Justin are still trying to deny those same issues exist.

I went silent with Mark and Justin. Did not reply to them for what, two weeks or so? Neither of them called, emailed, texted, or reconsidered their actions and position. Are they foolish enough to think I was gonna let this cluster-fuck slide?

They called the tune.
2015-09-25 18:18:29
#104
They called the tune.



There's a joke in there somewhere................
2015-09-25 18:22:29
#105
Originally Posted by Shawn
Ben, I appreciate you buddy.

Jamie has not offered any excuse nor defenses. None.

What he has done is apologize, empathize, communicate with the client in and open and honest manner, and ultimately offer to fly to Louisiana to make this right.
Does that include helping you with everything on your list of complaints, or just one or two of them? Because getting pertinent info out of Jamie is like pulling teeth.
If you say you're getting taken care of for everything, then and only then will it make sense to back off.
Last edited by BenFenner on 2015-09-25 at 18-31-30.
2015-09-25 18:39:03
#106
Originally Posted by Shawn
Originally Posted by nissansr20nx
We all make mistakes, if u are flying down to help Shawn that's the right thing to do!

To clarify, once I got Jamie's full attention with my Angry Email on Sept 6th he has been nothing but straight-forward, honest, transparent and fair. He and I have phoned, texted or emailed near daily.

Originally Posted by nissansr20nx
My only question is??
Why isn't the man that collected the money and done the work flying down?

Because Jamie is always welcome as a guest on my farm. I will also happily allow him to wrench on my car.

The man that collected the money and the one that did the work are flat-out not welcome.


I understand that completely...it's just sad to think that that quality of work came out of any shop,
Glad u are getting it sorted buddy.

BenFenner- thanks for seeing things my way, and giving an open and honest response
2015-09-25 19:06:10
#107
Originally Posted by BenFenner
Originally Posted by Shawn
Ben, I appreciate you buddy.

Jamie has not offered any excuse nor defenses. None.

What he has done is apologize, empathize, communicate with the client in and open and honest manner, and ultimately offer to fly to Louisiana to make this right.
Does that include helping you with everything on your list of complaints, or just one or two of them? Because getting pertinent info out of Jamie is like pulling teeth.
If you say you're getting taken care of for everything, then and only then will it make sense to back off.

Damn Tiger, you get so feisty.

Per his text, paraphrased: Flying down for a couple days. Shipping parts/equipment. Drink beer and sorting out the car. Please send more detailed photos of the engine bay.

Jamie's got my list. I can hand him wrenches and drive while he sorts and tunes.

I appreciate you looking out for me Ben. Now when Tweedle Dum and Tweedle Dee show up, feel free to nuke them from orbit.
2015-09-25 19:18:40
#108
It sounds like things are moving in the right direction then. That's what we all like to hear. Seems odd to have to hear it from you, but I don't care who I hear it from as long as it is good news.
Keep us updated please. I'm sort of jealous I don't get to hang out at the farm. =P
2015-09-25 21:56:03
#109
Subscribed
Last edited by Turbo91SER on 2015-09-25 at 22-12-49.
2015-09-25 23:28:04
#110
cant wait for the next convention!!
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