Originally Posted by chapnutz1
thats cause you're the man Miko!!!
Stratton...I asked if he pit insurance on it and all he said was you have to open it in front of them in order to make a claim...I called fedex and they said the shipper has to make the claim, the person on the phone pushed it to escalations and they are supposed to call me back within 72hrs, we'll see what happens
thats cause you're the man Miko!!!
Stratton...I asked if he pit insurance on it and all he said was you have to open it in front of them in order to make a claim...I called fedex and they said the shipper has to make the claim, the person on the phone pushed it to escalations and they are supposed to call me back within 72hrs, we'll see what happens
Good luck with that. They are coorect, the shipper has to do all the leg work with getting reimbursed through fedex. And judging by this guy's attitude, he will give up almost immediately because it is a tedious process with alot of phone calls/sitting on hold.
Davereacer and I went through this about 4 years ago, it had absolutely nothing to do with his packaging though. Lucking he was good enough to take care of it all and make the necessary phone calls to get it taken care of. I think it took about a month or two to get my money back from the shipping company.