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Thread: Do not support Overkill.

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Posts: 101-110 of 247
2010-08-13 16:36:51
#101
Originally Posted by natethebrown
Weird man. I know 1 very prominent member uses them constantly for various work so I am obviously getting mixed feelings from both sides of the fence....


I'm guessing that would be me. Here is what I can say about Mark, Brian, and OEM from personal experience. My first exposure was when they first appeared on the forum back in January of 2009. They were looking for someone to test fit an exhaust for a B13. I called Brian and explained that he would need 2 different exhausts for the B13 as the rear sections of NX and Sentra are different. I ended up getting the exhaust for the NX, and it needed some slight changes. Those were made and a new exhaust was sent out. Fitment was much improved and I was happy with the exhaust. When I needed a 3" exhaust for my SE-R, I got one from OEM. Fitment was good, but not perfect. I was able to make a few minor adjustments and again I was happy.

Shortly after joining our community, Brian posted asking for ideas for things that people would like to have. One of the first things to come up was headers. Someone suggested something like the ASP budget header, but for less money. Brian made a big mistake in saying they would try and get one and make a copy. If you missed it, is was a major firestorm. I had only known Brian for a few weeks at the time and I called him as soon as I saw the thread. I strongly urged him to stay out of the header business. You see, we as a community will protect our own. It was a known fact that Charles had done a ton of R&D on his headers, and it would be wrong to use his work for your profit. Brian agreed and never brought up headers again.

I have "loaned" several of my cars to OEM for months at a time for fabrication & test fitting of new products including intakes, fender braces, control arms, strut tower braces, camber plates, and now even carbon fiber pieces. A lot of the products OEM has brought to market fill a void that we, as owners of 15-20 year old cars, have a need for. Not everyone (yours truly at the head of the list) has fabrication skills or even access to the equipment required to build VE throttle brackets and suspension pieces. Mark has made mistakes in some of the pieces he has made, but in MY experience he has always been willing to make changes to make me as a customer happy.

As many here know, I organized the 2009 convention in Savannah. The trophies we presented at the car show were made by Brian at Focused Light Engraving. He did imho, a great job. So, to try and clear up any confusion Brian (bluebomber) and Mark (Overkill) are brothers who operate 2 businesses in Orlando, FL. Mark is OEM and he has 1 guy who supports him in general shop duties and 1 other guy who does the carbon fiber work. At this point that's it. Brian runs FLE and assists Mark administratively as needed. I called them late last night trying to point them to this thread. This morning I see Brian defending his brother, who is being needlessly bashed as far as I am concerned. In his shoes I can see myself doing the same.

In the last year I have seen 1 very good friend (Charles) give up on this community because he was tired of the BS you guys are willing to shovel. He spent many hours on the dyno, trying to bring a better header to the market and what did he get? Bashed in numerous threads because "an SSAC is just as good and it's cheaper". Good luck getting anything from Charles unless you know him personally because he is gone.

I will continue to work with Mark and Brian for my personal cars because I trust them, something that is hard to come by these days. And I will whole heartedly recommend them to anyone who asks me my opinion.

Sadly, I know I wouldn't blame them if they gave up on the SR community. And if they do, you've got to ask yourself one question.

Who is going to be willing to do this kind of work in the future?
2010-08-13 17:01:25
#102
Originally Posted by Overkill
Its past the time line for the intake, We will do the return on the exhaust but the intake has been over 2 months and can not accept a return on this. As stated on the site, here is what is on the site.

For in stock items there is a 20 day return policy with a 30% restocking fee and the buyer is responsible for shipping both in the purchase and the return of the item.


Mark


understood. thank you.
2010-08-13 17:23:39
#103
Originally Posted by FuelCutOff
He's not answering this question and probably for good reason.


your probably right
2010-08-13 17:30:26
#104
Originally Posted by Overkill
This might be so, but our systems have fit many cars. If it does not fit just yours then we cant remake the jig just for your car.


I have to ask Mark, have you ever fitted this exhaust on a model year 2000 infiniti G20 or equivalent?

If so, who is the person that had this fitted? Happynole? I'm just very skeptical that you claim this fitting on test cars but don't make mention of which cars or model years or who the owners are. I'd be very surprised if this exhaust has ever been on a 2000 G20.

I'd like anyone who had this exhaust fitted on their 2000 G20 to please speak up. No one on g20.net has stepped up so I'm assuming it someone on here.
2010-08-13 17:46:26
#105
Originally Posted by happynole
I'm guessing that would be me. Here is what I can say about Mark, Brian, and OEM from personal experience. My first exposure was when they first appeared on the forum back in January of 2009. They were looking for someone to test fit an exhaust for a B13. I called Brian and explained that he would need 2 different exhausts for the B13 as the rear sections of NX and Sentra are different. I ended up getting the exhaust for the NX, and it needed some slight changes. Those were made and a new exhaust was sent out. Fitment was much improved and I was happy with the exhaust. When I needed a 3" exhaust for my SE-R, I got one from OEM. Fitment was good, but not perfect. I was able to make a few minor adjustments and again I was happy.
...
...
...


I didn't quote the whole thing, but I have to say something here. You were given great support from Mark and you guys became good friends. You were treated the same way that all of his customers should be treated. I'm sure he's a great guy personally and I even made mention that he was very nice on the phone when I spoke to him, even after I was critical of his shop and his support on the phone. He did apologize and was generally nice to speak to but it hard not feeling ripped off after my experience.

The facts are out there though. I'm not the only one that had issues with his parts and support. Your very pleasant experience does not negate multiple poor experiences from folks. If not for my thread, no one would have said anything about their negative experiences and some other thread would appeared down the road when someone else feels they've been shafted. Facts are plenty of people had negative things to say, not just me. The pics of the work speak for themselves. People would feel very different if they were in my shoes and are usually fickle based on their own experience with a shop. 4 weeks of an idle car does not make a happy customer.

All of us love our cars and the reason why I did buy from him which I mentioned many times here is because he is a small shop and I wanted to support a small shop. I did the same thing with my B13, B14, and now my P11. Find the little guys and help them out.
2010-08-13 18:01:37
#106
Originally Posted by Overkill
I have had only one other issue with a product and it cost me about 3500$ to fix. It was a batch of mounts that were made of the wrong material. I took the hit and replaced about 12 sets.


What about the plug wire covers? That GB left a bad taste in a LOT of people's mouths.

I too am suspicious that the fitment on 00-02 G20s has never been tested. There are definitely differences between the 99s and the 00-02s; it's unclear if those differences would affect the piping fitment, but I wouldn't be surprised. The only real way to tell is to test fit it to an 00-02 G20. Only problem is, this has already been done, by FuelCutOff, and it doesn't fit. For that reason alone, you should be accepting the exhaust back with no restocking fees.

Let's contrast this with an experience I had recently. I bought a stereo for my new Legacy GT from a non-local junkyard. I got it, installed it, and the CD changer didn't work. I called up, explained my problem, and the first thing out of the guy's mouth was, "My UPS number is [xxxxxx]. Ship it back and we'll refund your money when we receive it." THAT is customer service. THIS is not.
2010-08-13 18:05:20
#107
Originally Posted by FuelCutOff

If so, who is the person that had this fitted? Happynole? I'm just very skeptical that you claim this fitting on test cars but don't make mention of which cars or model years or who the owners are.


No, I have had an NX, a B13 SE-R, and a B14 SE-R at OEM for work. I test fitted an intake for my P10, but it was at my house.

And since I am in the minority here (satisfied OEM customer), I'll graciously bow out of any further discussions in this thread. I'll just end up frustrated and saying something I won't be able to take back. Better luck to you in the future, really sorry this didn't work out for you.
2010-08-13 18:37:41
#108
Originally Posted by happynole
No, I have had an NX, a B13 SE-R, and a B14 SE-R at OEM for work. I test fitted an intake for my P10, but it was at my house.

And since I am in the minority here (satisfied OEM customer), I'll graciously bow out of any further discussions in this thread. I'll just end up frustrated and saying something I won't be able to take back. Better luck to you in the future, really sorry this didn't work out for you.


I still plan on purchasing a thing or two from them as well. A majority of their products are quality from what I have seen and heard from others.
2010-08-13 18:47:29
#109
Originally Posted by thefultonhow
What about the plug wire covers? That GB left a bad taste in a LOT of people's mouths.


the folks at g20.net although pretty cool for the most part seem to me to be really anal retentive an focus on aesthetics WAY too much.. that whole gb fell apart because everyone an they're mother started bitching.. thinkin they can get refunds an not have to return the part.. i had another group buy for plug covers an sold more then i did at gnet an all the customers were happy!
2010-08-13 18:58:48
#110
i say to take the car and exhaust to a muffler shop.have them fit it the way YOU think it should fit,and he take care of the bill
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