Thread: Frustrated at the pick n pull (rant)

Went on down there to look for some interior parts for the P10. Foster/205 the same one I always go to.

Customer service has never been their strong suit and so the child behind the counter did the usual bs

'Hold on buddy I'll be with you in a minute. Now what year Fleetwood did you say again sir?'

I sign the clipboard with the waiver right in front of him. Right there, and I say; 'It's $2 right here you go'

'did you sign the thing'

'you just saw me sign in what did you think I was doing?'

'I need to check your bag... etc...

Usual bs about that I have a few screws and bolts in my bag.

'Oh my bad I see you clearly have an eye for the big issues here... '

So the cars were awful and generally not in line with whats posted online. They had been trashed because they spend all their time hassling paying customers checking bags and no time watching the yard. If you were going to steal from the yard would you put said item in your tool bag?

Anyway one P10 that was just a mess. Lots of 89-94 Maximas but nobody wants to pay for the MAFS anymore and I need a ~50-60% gross margin before I consider pulling a part. Found a J30 with a rear end hit N62 score. People don't want to pay for these anymore but I figure its worth $60-80. I usually give myself $15/hr plus the $25 for the MAF and core and then a $5 gas credit. The rest I consider actual economic profit and use for maintenance. Full disclosure I usually do pocket a few plastic bits and screws call me a thief but I spend considerable money too.

The woman at the register rings me up for a $54 MAF.

'Are you crazy this is usery, etc.' I explained politely.

'we are under new ownership.'

'You know my face. I've been here many times. This price is double there is no way it is worth that much to me.'

'Sorry new prices on everything.'

I can't even enjoy combing the bone yard on a lazy afternoon anymore. :o

That sucks ....

ugh you know that maf is going in the garbage now... They are in the business of selling steel/ aluminum/copper on the commodity market, and hosing people...

Core charge on a plastic maf?

Why a core charge on a part you have no intention of reconditioning?

Yah i was there they wanted to charge me way to much for the grille i had, so i started some shit and finally got it for 25 bucks. Anymore i stick small shit in my pocket to make up for the rape prices they want to charge now. 30 bucks for one fucking tailight? ridiculous as well.

They don't think about what they are doing. There are better ways. I talked to the manager a few months back and he could see where I was coming from. Then they got bought... again. He's gone.

There are ways to make more money and its not about hosing poor people who drive old cars. I'm not even talking about myself I'm doing fine despite my complaints, but the yard is often full of desperate people who just get hosed at the register. Its no wonder there's smashed stuff and a big theft problem. Customer service is truly a lost concept.

Yah, it just sucks. Some of the prices i could get a new part on ebay....

when i got my tranny from the portland north yard the guy looked at me like i was a retard or something cause i didn't want there warrantee for like $40.....if it doesn't work i'm still getting a different one...what the hell are they thinking charging people for a warrantee on junk yard parts?? WTH?

i can still trade it for another if it doesn't work...don't even understand what the warrantee is for.

and have you noticed that the online list doesn't show the exact model? well the list they print off for you of what you're looking for does....why the hell doesn't the website have that info....woulda saved me a drive to foster

Yah itsa joke on the warranties. I remember when they put one on josh's parts and he had not wanted one.

oh and core charges are only for credit not cash.

before this policy I had to argue with the guy about a distributor I was exchanging. he was rejecting it because it had no cap and rotor. WTF?

^ yah so you loose that core charge if you dont have the core with you at the time, if you bring it back later all you get is that credit which is bull.