Please could you show me some of these "really high" examples that are
NOT Subaru 2nd gear or Irish Rally related? I think you'll find that we actually have one of the better success rates. Don't always judge just by what you see online as there is always another side to the story.
If a part has a 5:100 failure rate, and another 1:20, you would automatically assume the former to have the higher failure rate when, in reality, they are both the same. You just notice the "5" more.
We have only ever made 1 batch of the Nissan SR20DE 4.785 Final Drives, of which 50pcs were made. As all of our final drives are forged and are made in batches rather than individually (as with the case of billet pieces), they are all metallurgically identical when they leave the production line. If 1pc has a metallurgic or design issue, then so will most of the other 49pcs. However, from the 50pcs sold over the past 23 months, this has been the only reported failure.
there are simply so many variables involved in a transmission that it can be very hard to tell what exactly went wrong once it is installed and run in a car. For this reason alone, we do not warranty our parts once they are installed and run. We only provide a warranty against manufacturing defects (i.e machining errors) upon receipt of the part and initial installation. If there was a manufacturing defect, this would have been noticed upon inspection and installation if the installer was a professional, and we would have provided a replacement free of charge under warranty.
the reason for asking if Johnny had done any sort of racing or aggressive driving is not because the final drive can't handle racing (even the stock fd is fine on the NA cars), but because a lot of drivers don't know how to pre-load their transmission. They go from zero load to load like an on/off switch constantly, and then wonder why their parts are breaking.
I forgot to reply to Johnny's "professional answer" to my question in my last email to him, but it is not what his "professional" is talking about. I was referring to pre-loading the transmission using the clutch/brake; not pre-load settings inside the transmission.
installation (shimming, tolerances etc), maintenance (fluid type and changes etc) and drivetrain setup (clutch etc) are also important factors in the longevity of your transmission. Unfortunately, as the manufacturer of the part, we are always to blame when a failure occurs; it is never the fault of the installer (what installer will ever admit they done bad work?) or the driver (what driver will ever admit that he drives badly?), and we are immediately expected to provide a free replacement or refund, otherwise the bad press on online forums will begin.
unfortunately, with online forums, no matter how good your intentions are (i.e just to inform other people) and even if the issue gets resolved amicably, 90% of people will still just see the word "failure", and then the association starts and spreads down the grape vine. It is rather unfortunate that this has already started in this thread; and this is the exact type of thing that sways us manufacturers away from creating new products for you guys.
we are working with Johnny on this, albeit not as fast as he would like however due to our busy schedule (SEMA and Macau GP) and for that, I apologise.