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Thread: Ok need rock auto help

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Posts: 21-23 of 23
2011-06-30 21:43:09
#21
I just won. They sent me return labels, and said to include the shipping quote and they will reimburse me everything. I will not be screwed over on something thats not my fault.
2011-07-02 00:56:27
#22
uhhhh you ordered the wrong one anyway hahaha you were suppose to get the one for the rear


thats tight they are refunding you, in the end the shit didn't fit, it was listed Just as you showed in the screen shot.. i triple check eveything i order, so far from rockauto personelly i've gotten a wrong control arm, wrong motor mount (for the g20 they ALSO have an auto one listed) and i think thats it.. when i got my raybestos loaded calipers from them they were perfect! its so hit an miss with them guys its not even funny

and yea fuck costless for anything other then off the shelf items, such as our precious redline gear oil!
2011-07-03 01:59:24
#23
I got my old radiator from rock auto, and even though it was listed as a 2.0L radiator, it came with 1 1/16" inlet tubes like the 1.6L. When I called them to complain about it, and the fact the fins were all smashed up, they claimed no wrongdoing and said if I wanted to ship it back I could. Provided i paid for shipping. After checking on shipping cost, it was $30 so I said "eff it".

Customer service could be better, but when you want the cheapest crap... you can afford to NOT have customer service. Don't expect a lot when you go online. You should have got these: Duralast/Brake Pads - Front (MKD484) | 1992 Eagle Talon 4 Cylinders U 2.0L MFI Turbo DOHC | AutoZone.com

Pads for eagle talon at autozone for $18.99. They are lifetime warranty, which includes wear and tear, and are cheap. For the headache you had dealing with Rock Auto, you could have gotten the Gold pads for $32.99. Or you could have gone with Valuecraft pads for $14.99.

Just depends on quality. But I run the DLG pads on my cars and I absolutely love them. Better than any other pad I have had for daily use. Tried the CMAX pads too, and they were great on stopping power, but didn't last as long and my ceramic gold pads.

The cheaper pads aren't as good, and make compromises to longevity and dust. The red box DL pads are just a basic pad. Nothing special.
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